Knowledgebase
BidAmi.com > Help Desk and Knowledgebase > Knowledgebase

Ask a question:


Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.  

» Subcategories:

 
Consignor Help
Quick Pay Consignment Contract and Information
 
 

» Articles in this category:

 
Welcome to our new support and knowledge base site Article rated 3.0/5.0
Hi... I am Sam High the Webmaster and IT Manager for BidAmi.com I will be working on producing content for our knowledge base to help you get the most from using our web site. I am really open to ...
I forgot my login. How can I get my login account name and password? Article rated 3.0/5.0
To get your login information, click here Remember to check your spam, or junk folder for emails from BidAmi.com You should add the From Email Address in emails we send you to your contacts or saf...
I am unable to login to your site Article rated 2.6/5.0
First make sure you are logging in to our site with the account email and password you registered with. To retrieve your login information please read KB article. Also make sure you have not saved...
How do I start bidding (Register)? Article rated 1.8/5.0
To register and create your account, simply visit out. Fill out the appropriate information in the form and click Submit Registration. Your account will be created and your initial password will be se...
Meadowlark Lemon Signing Price List Article rated 3.0/5.0
Please download this price list and order form. Fill it out. If you are sending in the item please include the form and items must be received by June 25th in order to be processed timely.
I've registered, now how do i login? Article rated 3.0/5.0
After registering we email your initial password to the email address you provided. To login go to the Login link at top right of the page and enter your email address and password. If you did n...
I am having problems browsing your site Article rated 2.3/5.0
More Info Coming
Why I am not getting emails you send me? Article rated 2.7/5.0
We send all emails to your email address in your account profile. Make sure its a legitimate email. A quick check to see you are getting emails from our domain is to have your login information sent t...
Can I get notified when items I am interested in become available? Article rated 2.6/5.0
When new auction activity occurs we post a Tweet on Twitter. We post a Tweet about items when they are added to our upcomming auctions and when open items get bids. You can get daily/hourly e...
How do I Contact BidAmi.com Article rated 2.6/5.0
All of our contact information is located on our contact us page.
What are your auction rule and where do I go to view them? Article rated 3.3/5.0
You can view our by clicking on the Buyers Agreement Under the Register tab.
Is There any type of Authenticity Records with their items? Article rated 2.3/5.0
Yes. We provide COA's (Certificates of Authenticity) for most of our items and most certainly our featured items. We call upon a number of Professional Authenticators both from our own staff, and the...
Where can find out your Previous Auction Results? Article rated 2.3/5.0
On the left hand side of the home page we feature results.
How do I automically login every time i visit your website? Article rated 3.0/5.0
Click the Login link at top right of the page and check the box Remember My Login.
How do I search for an item(s) in your auction? Article rated 3.0/5.0
On the search bar click the 1st link to select what you want to search (Title, Title & Description, Authentication, Item. Click the second link to choose where you want to search (Open Auctions, C...
How do I view all of the items in the current auction at once? Article rated 3.0/5.0
Whenever you select "All Auctions" in the Auction End list in the auction list the list will show all items.
How do I view items that have not been bid on yet in the current auction? Article rated 3.0/5.0
From the auction list change the Sort By value to "Bids (Least to Most)".
How do I view items in previously closed Auctions? Article rated 2.6/5.0
Click the Closed tab on the auction list. By default we show the last closed auction. You may change to a different auction by selecting its date in the Auction End list.
How do I view more then 10 items at a time? Article rated 3.0/5.0
In the auction list select the number of records to display per page from the Show: list.
How do I sell my items on your auction site? Article rated 2.0/5.0
We offer very flexible consignment services to sell your item(s). You can get more information on our consignment services my visiting our Consignment Request page.
Why should I choose BidAmi.com to consign my memorabilia? Article rated 3.0/5.0
Reasons To Consign With Us Quick Pay:  Our new payout structure is designed to get you your payments days after an auction close. Our system allows for your PayPal account to be linke...
Why should I register? I am not really interested in bidding. Article rated 3.0/5.0
Coming Soon
Does BidAmi.com use SSL to encrypt sensitive information? Article rated 3.0/5.0
Yes. We sure do. Site is safely encrypted.
Does BidAmi.com release my information to third party advertisers? Article rated 3.0/5.0
Absolutely not. We do not, will not and never will share your information!
I did not get my authentication certificates with my shipment Article rated 2.5/5.0
If the items you have won in our auction include any authentication certificates they may not have be sent with your shipment. Sometimes our authentication providers have not sent us their certificate...
20% Buyers Premium Added to Final Article rated 3.0/5.0
A Buyers Premium of 20% is added on to the high bid at the end of the auction. This is a standard fee that auction houses charge. Example: $100 HB + 20% ($20) Total $120
Shipping Charges Article rated 3.1/5.0
Shipping and handling charges are assessed based on the weight and size of the package. Average shipping charges run approximately $20. If you need more accurate shipping assessment please contact us...
When does the auction close? Article rated 2.7/5.0
We have a 15 minute rule that applies to the entire auction and not per item. So this means that an item can stay open for an hour and not have bids on it, however, bids may be placed on that item un...
How do I know the auction is closed? Article rated 3.4/5.0
At the top of the Auction List page, there will be a countdown -"15 Minutes and Counting.. ". When you see this, the auction is getting closer to close time. When you see "1 Minute an...
 


» Top Knowledgebase articles: Views
 
» Latest Knowledgebase articles: Date added
 Meadowlark Lemon Signing Price List 2012-06-12 14:20:34
 How do I know the auction is closed? 2011-11-25 19:35:46
 When does the auction close? 2011-11-25 19:33:58

Powered by Help Desk Software HESK™